Extended Warranty Schedule
Review Madimack's extended warranties on; product, parts and on-site labour, as outlined in the table below.
Extended peace of mind
Madimack is committed to engineering products of the highest calibre, supported by extended warranties across parts & onsite labour. The table below lists Madimack's Extended Warranty Periods available when purchased through an Authorised Dealer or Certified Online Dealer. Our extended warranty applies to products purchased through 'Authorised' or 'Certified Online' Dealers. All Madimack products, regardless of purchase channel, are also covered by consumer guarantees under the Australian Consumer Law, which cannot be excluded. If you have purchased a Madimack product and would like to register it's warranty click here. Or, if you are chasing product support click here.
Pool Heat Pumps
| Heat Pump Model | Heat Exchanger* | Compressor | All Parts | On-Site Labor |
|---|---|---|---|---|
| InverELITE V4 | 25 years | 15 years | 7 years | 1 year |
| InverELITE V3 | 25 years | 10 years | 5 years | 1 year |
| ELITE Silent (V2) | 25 years | 5 years | 4 years | 1 year |
| ECO series (pre Jan 2022) | 25 years | 3 years | 2 years | 1 year |
| InverECO | 25 years | 5 years | 3 years | 1 year |
| InverECO Plus | 25 years | 5 years | 3 years | 1 year |
| InverECLIPSE | 25 years | 5 years | 4 years | 1 year |
| InverECLIPSE Plus | 25 years | 5 years | 4 years | 1 year |
| InverELITE Max Series (commercial*) | 25 years | 5 years | 2 years | 1 year |
*Residential heat pumps installed in public or commercial settings, will have their warranty periods reduced to align with the commercial heat pump warranty terms.
Pool Pumps
| Pool Pump Model | Limited | On-Site Labor |
|---|---|---|
| InverFLOW Eco | 3 years | 1 year |
| InverFLOW Pro | 4 years | 1 year |
| InverFLOW Ultra | 4 years | 1 year |
| InverFLOW Plus | 5 years | 5 years |
| EFlow | 4 years | 1 year |
Pool Sanitisers
| Model | Controller & Cell |
|---|---|
| InverCHLOR | 4 years* |
| pH Doser | 1 year |
*or 10,000 hours, whichever comes first
Robotic Pool Cleaners
| Robotic Pool Cleaner Model | Limited |
|---|---|
|
Madimack GT Freedom |
3 years |
|
Madimack GT Freedom Plus |
3 years |
| Madimack GT560 | 2 years |
Filters
| Model | Tank | Parts | On site labour |
|---|---|---|---|
| eliteCLEAR Media Filter | 10 years | 1 year | 1 year |
| eliteCLEAR Cartridge Filter | 3 years | 1 year | 1 year |
Hot Water heat pumps
| Model | Electrics | Compressor | Tank | On site labour |
|---|---|---|---|---|
| resiSTEAM | 5 years | 3 years | 5 years | |
| resiSTEAM Pro | 5 years | 3 years | 5 years |
Chillers
| Unit Model | Heat Exchanger | Compressor | Parts | On-Site Labor |
|---|---|---|---|---|
| Aquaciat LD | 2 years | 2 years | 2 years | 1 year |
| Aquaciat Power ST amp; HE LD | 2 years | 2 years | 2 years | 1 year |
| Powerciat LX | 2 years | 2 years | 2 years | 1 year |
Dehumidifiers
| Unit Model | Heat Exchanger | Compressor | Parts | On-Site Labor |
|---|---|---|---|---|
| Junior BCP | 2 years | 2 years | 2 years | 1 year |
| Aquair BCP | 2 years | 2 years | 2 years | 1 year |
| Air Master BCP | 2 years | 2 years | 2 years | 1 year |
| Aquair Premium BCP | 2 years | 2 years | 2 years | 1 year |
Mowers
| Model | Warranty |
|---|---|
| Madimack MOWER 750 | 2 years + 1 year consumables |
| Madimack MOWER 1500 | 3 years + 1 year consumables |
Pool Accessories
| Model | Warranty |
|---|---|
| Inverter Plus 1100 | 1 Year |
| Inverter Plus 1500 | 1 Year |
| Single pump controller (MJ Box) | 2 years |
* Madimack warranty is from date of purchase for service and warranty claims.
How Can I claim my warranty?
Sit back and relax as Madimack units are designed to last by using only the highest quality components and advanced testing procedures before anything is sent to customers. The after sales support is also second to none. If you are having issues with your heat pump system please first check out list of frequently asked questions and if that still doesn't fix the issue, fill in the warranty claim form and let us know about it.
Click here to find our ARA Finder and check Master Warranty Statement
